This Usage Policy outlines the acceptable use of Luna and sets forth important guidelines and limitations regarding the AI-powered services we provide. By using Luna, you agree to follow this policy.
CRITICAL: Understanding Luna's Limitations
Luna is an artificial intelligence application, not a human professional.
The advice, suggestions, and information provided by Luna are generated by machine learning algorithms and should NOT be considered:
- Professional mental health advice or therapy
- Medical diagnosis or treatment recommendations
- Legal, financial, or professional counsel
- A substitute for human judgment in important decisions
- 100% accurate, complete, or appropriate for your situation
ALWAYS SEEK PROFESSIONAL HELP FOR SERIOUS MATTERS. Luna is designed for general guidance and entertainment purposes only.
1. Intended Use
Luna is designed to be used as:
- A conversational companion for discussing dating and relationship topics
- A source of general guidance and perspective on relationship matters
- A tool for self-reflection and personal growth exploration
- An educational resource about healthy relationship dynamics
- A supportive presence for practicing communication skills
2. AI Response Limitations
Users must understand and accept that AI-generated responses:
2.1 May Be Inaccurate
- Luna may provide information that is factually incorrect, outdated, or misleading
- AI responses are based on patterns in training data, not real-world verification
- Luna cannot access current events, your actual circumstances, or verify claims
- You should independently verify any important information before acting on it
2.2 Cannot Replace Human Connection
- Luna cannot provide the nuanced understanding of a trained human professional
- AI lacks the ability to fully comprehend your unique life context
- Luna cannot form genuine emotional bonds or provide true empathy
- Human relationships and professional support remain essential
2.3 May Generate Inappropriate Content
- Despite safeguards, AI may occasionally produce responses that are inappropriate, offensive, or harmful
- Luna may misunderstand your intent or context
- AI outputs should always be critically evaluated before acceptance
3. Prohibited Uses
You may NOT use Luna for any of the following purposes:
3.1 Harmful Activities
- Seeking advice on how to harm yourself or others
- Planning or facilitating illegal activities
- Harassment, stalking, or abuse of any person
- Manipulation or coercion tactics against others
- Creating content intended to deceive or defraud
3.2 Inappropriate Content
- Generating sexually explicit or pornographic content
- Discussing sexual content involving minors in any context
- Creating hate speech, discrimination, or extremist content
- Generating violent, graphic, or disturbing content
3.3 Misuse of the Service
- Attempting to "jailbreak" or circumvent AI safety measures
- Using Luna to generate spam, phishing, or malicious content
- Impersonating Luna, BLKQ LLC, or any other entity
- Reverse engineering, copying, or extracting Luna's underlying technology
- Using automated systems to interact with Luna at scale
- Reselling or redistributing Luna's responses commercially
3.4 Crisis Situations
Luna is NOT equipped for emergencies:
- Do NOT use Luna as your primary support during mental health crises
- Do NOT rely on Luna for suicide prevention or self-harm intervention
- Do NOT use Luna as a substitute for emergency services
- If you are in crisis, contact emergency services (911), the 988 Suicide & Crisis Lifeline, or a local crisis center immediately
4. User Responsibilities
4.1 Critical Thinking
You are responsible for:
- Evaluating all AI responses critically before accepting them
- Verifying important information through reliable sources
- Making your own decisions based on sound judgment
- Recognizing when you need human professional support
4.2 Personal Wellbeing
You must:
- Seek appropriate professional help for mental health concerns
- Not use Luna as a substitute for therapy or medical treatment
- Recognize the limitations of AI-generated advice
- Prioritize your safety and wellbeing above any AI suggestions
4.3 Respectful Use
You agree to:
- Use Luna in a manner consistent with its intended purpose
- Not attempt to manipulate or trick the AI system
- Report any concerning AI outputs or system issues
- Comply with all applicable laws and regulations
5. Content You Share
When sharing information with Luna:
- Do not share information about others without their consent
- Be mindful that conversations may be reviewed for safety and improvement purposes
- Understand that while we protect your privacy, no system is completely secure
- Consider what personal details are necessary to share for your purposes
6. Relationship Advice Disclaimer
Important Context for Relationship Advice:
- Every relationship is unique, and Luna cannot fully understand your specific dynamics
- AI advice is generalized and may not apply to your particular situation
- Relationship decisions should involve careful personal consideration and, when appropriate, professional counseling
- Luna's suggestions should be one input among many, not the sole basis for relationship decisions
- For serious relationship issues, consult with licensed therapists, counselors, or relationship professionals
7. Mental Health Disclaimer
Mental Health Resources:
If you are struggling with mental health issues, please reach out to qualified professionals:
- Emergency: 911
- Suicide & Crisis Lifeline: 988 (call or text)
- Crisis Text Line: Text HOME to 741741
- National Domestic Violence Hotline: 1-800-799-7233
- SAMHSA National Helpline: 1-800-662-4357
Luna is not equipped to provide crisis intervention or mental health treatment.
8. Age Requirements
- You must be at least 18 years old to use Luna
- Luna discusses mature topics related to adult relationships
- We do not knowingly provide services to minors
- Parents and guardians should monitor their children's device usage
9. Reporting Violations and Concerns
If you encounter any concerning AI outputs, policy violations, or have safety concerns, please report them immediately to:
- Email: safety@dateluna.co
- In-app: Use the feedback or report feature
We take all reports seriously and will investigate appropriately.
10. Consequences of Violations
Violation of this Usage Policy may result in:
- Warning or temporary suspension of your account
- Permanent termination of your account and access
- Reporting to law enforcement if illegal activity is suspected
- Legal action to recover damages or enforce our rights
11. Updates to This Policy
We may update this Usage Policy from time to time. Continued use of Luna after changes constitutes acceptance of the revised policy. We encourage you to review this policy periodically.
12. Acknowledgment
By using Luna, you acknowledge that:
- Luna is an AI application that may provide inaccurate or inappropriate information
- Luna is not a substitute for professional mental health services, therapy, or medical advice
- You are responsible for your own decisions and actions
- You will seek professional help for serious mental health or relationship concerns
- You understand and accept the limitations of AI-generated advice
- You will use Luna in accordance with this Usage Policy
13. Contact Us
For questions about this Usage Policy, please contact:
BLKQ LLC
Email: legal@dateluna.co
Website: https://dateluna.co
Remember: Luna is here to support your journey, but it's just one tool among many. Your wellbeing is paramount—please don't hesitate to seek human support when you need it.
© 2025 BLKQ LLC. All rights reserved.