Terms of Service

1. Acceptance of Terms

By downloading, accessing, or using the Luna mobile application ("App") or visiting our website at dateluna.co ("Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our services.

These Terms constitute a legally binding agreement between you and BLKQ LLC, a limited liability company ("Company," "we," "us," or "our").

2. Description of Service

Luna is an artificial intelligence-powered conversational assistant designed to provide general guidance, support, and advice related to dating, relationships, and personal growth. The service uses machine learning and natural language processing to generate responses to user inquiries.

3. AI-Generated Content Disclaimer

4. Not a Substitute for Professional Help

LUNA IS NOT A LICENSED THERAPIST, COUNSELOR, PSYCHOLOGIST, PSYCHIATRIST, OR MEDICAL PROFESSIONAL.

The services provided by Luna do not constitute:

• Mental health treatment or therapy
• Medical diagnosis or treatment
• Professional counseling services
• Crisis intervention services
• Legal, financial, or professional advice

If you are experiencing a mental health emergency, thoughts of self-harm, suicidal ideation, or any crisis situation, please immediately contact emergency services (911), the National Suicide Prevention Lifeline (988), or your local crisis center. Do not rely on Luna for emergency assistance.

5. User Eligibility

To use Luna, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using the service under applicable laws
• Provide accurate and complete registration information

6. User Responsibilities

By using Luna, you agree to:

• Use the service only for lawful purposes
• Not rely solely on Luna for important life decisions
• Seek professional help when dealing with serious mental health or relationship issues
• Not use Luna to harm, harass, or abuse others
• Not attempt to manipulate, exploit, or misuse the AI system
• Not share your account credentials with others
• Not use the service in any way that could damage, disable, or impair the service
• Not attempt to gain unauthorized access to any systems or networks

7. Account Registration and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

8. Subscription and Payments

Luna may offer subscription-based premium features. By subscribing:

• You authorize us to charge your payment method on a recurring basis
• Subscriptions automatically renew unless cancelled before the renewal date
• Prices are subject to change with reasonable notice
• Refunds are handled in accordance with Apple App Store policies
• You may cancel your subscription at any time through your device's app store settings

9. Intellectual Property

All content, features, and functionality of Luna, including but not limited to text, graphics, logos, icons, images, audio clips, software, and the compilation thereof, are the exclusive property of BLKQ LLC and are protected by United States and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our service without prior written consent.

10. User-Generated Content

When you submit content to Luna (including messages and conversations), you grant us a non-exclusive, worldwide, royalty-free license to use, process, and analyze such content for the purpose of providing and improving our services. We may use anonymized and aggregated data for research and product development.

11. Limitation of Liability

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that:

• The service will be uninterrupted, timely, secure, or error-free
• The results obtained from using the service will be accurate or reliable
• The quality of any information or advice obtained through the service will meet your expectations
• Any errors in the service will be corrected

13. Indemnification

You agree to indemnify, defend, and hold harmless BLKQ LLC and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your use of the service
• Your violation of these Terms
• Your violation of any rights of a third party
• Any content you submit to the service

14. Termination

We may terminate or suspend your access to the service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the service will immediately cease.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or the service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Delaware, and the decision of the arbitrator shall be final and binding.

You agree to waive any right to a jury trial and to participate in any class action lawsuit against the Company.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the service after such modifications constitutes your acceptance of the revised Terms.

17. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and Usage Policy, constitute the entire agreement between you and BLKQ LLC regarding the use of the service.

19. Contact Information

If you have any questions about these Terms, please contact us at:

BLKQ LLC
Email: legal@dateluna.co
Website: https://dateluna.co